Privacy Policy
Last updated: October 22, 2026
Crowd Buy ("we", "us", or "our") helps people connect with other prospective buyers to explore group purchasing opportunities and negotiate potential offers from sellers. This Privacy Policy explains how we handle personal information when you visit our website or submit an enquiry.
1. Information We Collect
Depending on the information you provide, we may collect:
- Your name.
- Your mobile or WhatsApp number.
- Your email address.
- The product category, brand or model you are interested in.
- Your expected purchasing timeline.
- The date and time of your enquiry.
- Technical information needed to operate and protect the website, where applicable.
Please do not submit passwords, financial account details, identity documents, or other unnecessary sensitive information through our form.
2. How We Use Your Information
We use the information we collect to:
- Record and manage your buying enquiry.
- Understand demand for products and organize potential buying groups.
- Contact you about relevant group offers and buying opportunities.
- Communicate with prospective sellers to explore group quotations, where necessary and appropriate.
- Respond to your questions and privacy requests.
- Protect the service against misuse and meet applicable legal obligations.
3. How We Store Your Information
Enquiry information may be stored in Google Sheets using Google Apps Script. Access should be restricted to authorized people who need the information to operate Crowd Buy. We aim to use reasonable safeguards to prevent unauthorized access, loss, or misuse.
No online storage or transmission method can be guaranteed to be completely secure.
4. When Information May Be Shared
We do not sell personal information as a business practice. We may use service providers that help operate our website and store data. We may share relevant enquiry details with a seller only when needed for a buying opportunity and where we have an appropriate lawful basis and have provided the required notice or obtained consent.
We will not add you to a WhatsApp group or share your contact details with other prospective buyers without appropriate notice and consent. Sellers and service providers may process information under their own privacy terms.
5. Retention and Deletion
We retain personal information only for as long as reasonably necessary for the purposes described in this policy, or as required by law. Our retention period should reflect whether an enquiry remains active, whether a transaction or dispute is ongoing, and applicable legal requirements.
You can contact us to request access, correction, or deletion of information, subject to applicable law and any legitimate retention requirements.
6. Your Choices and Privacy Rights
You may ask us to stop sending optional promotional communications. You may also request access to or correction or deletion of your personal information, or raise a privacy complaint, using the contact details below. We will handle requests in accordance with applicable law.
7. Cookies and Analytics
Our current website may not use analytics or advertising cookies. If we introduce analytics, advertising, or other tracking technologies, we will update this policy and provide any notices or choices required by applicable law.
8. Children's Privacy
Crowd Buy is intended for adults making purchasing decisions. If you believe a child has submitted personal information, contact us so we can review the matter and take appropriate action under applicable law.
9. Changes to This Policy
We may update this policy when our service, technology, or legal obligations change. We will publish the updated version here and revise the "Last updated" date.
10. Contact and Privacy Requests
For questions, complaints, or requests concerning your information, contact:
Business: Crowd Buy
Email: contact@crowdbuy.com
Address: Bangalore, Karnataka